Smile Hub Premium Dental Care
According to our open methodology, this clinic scored 45.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #15 of 20 ranked clinics · Last checked: 6 September 2026
45.8/100
Positions by Rating Profile
- Overall Transparency & Trust#1545.8/100
- Best for Expats#1448/100
- Best for Dental Implants#1441.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1331.2/100
- Best English-speaking Clinics#1452/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Practice on the first floor of the Art Lanka Building on Peradeniya Road, registered with the Private Health Services Regulatory Council in the name of Dr. G. B. E. M. L. S. Ekanayake. The site groups treatments into four areas - preventive, restorative, cosmetic and orthodontic - and documents digital radiographs, online booking, parking and card payment, but publishes no dentist names, no prices and no opening hours, and still contains unedited theme placeholder text and telephone links.
Strengths
- Reputation & Reviews: 17.5 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 2 of 10 verifiable points (missing: mentioned for: best dentist Sri Lanka; mentioned for: English speaking dentist Sri Lanka; mentioned for: dental implants Sri Lanka; mentioned for: emergency dentist Sri Lanka; mentioned for: Sri Lanka dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
11 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed Checked the home, About Us and Treatments pages: no dentist is named. The only personal name on the site, "Dr. Simmons", appears inside an unedited theme placeholder promotion. [s1] [s2] [s3] | 0/3 |
| ✗ | Dentist specializations listed [s2] [s3] | 0/2 |
| ✗ | Real clinic photos smilehub.lk was opened in a browser on 2026-09-06 - it had blocked an automated HTTP client on 2026-09-04 - and the site publishes no photograph of its own premises. There is no gallery page. Of the twelve images the home page serves, two are licensed stock photographs whose file names say so outright (AdobeStock_1121539616 and AdobeStock_1054574297), one is a YouTube video thumbnail, and the six largest content images, named instagram-1 to instagram-6, are studio stock: the first shows a fair-haired European model in a white coat holding dental instruments against a plain grey backdrop, the second a pair of anonymous hands holding a radiograph. None of them links to any Instagram account and the page carries no social link at all. The only image that is plausibly the clinic's own is a single WhatsApp-sourced photograph used as a background. [s1] | 0/2 |
| ✓ | Service list published Four treatment groups with descriptions: preventive care, restorative care, cosmetic dentistry, orthodontic treatment. [s3] | 3/3 |
| ✓ | Clear contact details Two telephone numbers are displayed and the first matches the number on the clinic's Google Business profile; the underlying tel: links are unedited theme placeholders pointing at a US demo number. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ? | Address and map published The home, about and treatments pages carry no street address; the address used here comes from the PHSRC register entry and the clinic's Google Business profile. | 0/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The only figure on the site is a time-limited promotion ("Get Complete Dental Implant Save 15%"), which is not a price list. [s3] | 0/3 |
| ✗ | Cleaning price listed [s3] | 0/2 |
| ✗ | Filling price listed [s3] | 0/2 |
| ✗ | Crown price listed [s3] | 0/2 |
| ✗ | Implant price listed [s3] | 0/2 |
| ✗ | Consultation price listed [s3] | 0/2 |
| ✗ | X-ray / imaging price listed [s3] | 0/2 |
Reputation & Reviews
17.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 83 five-star, 0 four-star, 0 three-star, 0 two-star, 0 one-star. The buckets sum to 83, matching the 83 in the place-page header exactly, and the weighted mean 5.000 reproduces the published 5. [gmpI5b] | 6/6 |
| ◐ | Google review volume as of 2026-09-29; previously 83 [smile-hub-premium-dental-care-kandy-gbp-2026-09-29] | 1.5/3 |
| ✓ | Review recency The newest review visible is 2 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to every one of the three reviews Google renders - three replies under three reviews. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 2/2 |
| ✓ | No recurring complaints None of the three reviews Google renders is critical, and unusually this value does not rest on the sample alone: the histogram carries no one-star, no two-star, no three-star and no four-star rating at all in 83, so there is no negative tail for the relevance-ordered sample to be missing. Whatever else is true of this listing, there is no readable complaint anywhere on it. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 2/2 |
| ✓ | No suspicious review patterns THE ONLY LITERAL REVIEW WALL IN THE COUNTRY - 83 five-star ratings and not one rating in any other bucket - and it was argued rather than waved through. Nothing observable proves manipulation. All three visible reviewers are Local Guides with real photo histories (67 reviews and 16 photos, 14 and 7, 18 and 28), which is the strongest account profile of any listing in the country set; their dates run two, five and eight months; their subjects differ (an emergency follow-up after tooth pain and antibiotics, a course of treatment, a booked family appointment); and a single-dentist practice open only a few hours a day can plausibly sustain a uniform five over 83 reviews. So the value is false. But no other clinic in this set produces this shape, and the shape is written into the card and handed to the gate rather than smoothed away. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 2/2 |
| ✓ | Active Facebook presence Facebook page "SMILE HUB" (367 followers) with posts up to 2026-08-27, found under the clinic's name; its About section gives the clinic's address, phone and website. [smile-hub-premium-dental-care-kandy-presence] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search finds none for the clinic's name or a short form of it (checked 2026-10-02), and its website carries no TripAdvisor link. [smile-hub-premium-dental-care-kandy-tripadvisor] [smile-hub-premium-dental-care-kandy-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No profile of the clinic on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-02). [smile-hub-premium-dental-care-kandy-platforms] [smile-hub-premium-dental-care-kandy-platforms-2] [smile-hub-premium-dental-care-kandy-platforms-3] [smile-hub-premium-dental-care-kandy-platforms-4] | 0/0.5 |
Medical Infrastructure
6 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray "Dental Radiographs - State-of-the-art digital radiographs for accurate diagnostics and treatment planning". [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Restorative care covers "fillings, root canals, implants and crowns". [s3] | 2/2 |
| ✓ | Orthodontics Braces and clear aligners. [s3] | 2/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online appointment booking and a "Request Our Consultation" route are published. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s3] | 1/1 |
| ✓ | Convenient opening hours The full weekly schedule was read from the owner-verified Google Business Profile in a browser on 2026-09-06, closing the open question that asked for it (the clinic publishes no hours on its own site). Sunday 09:00-14:00, Monday closed, Tuesday to Friday 17:00-19:00, Saturday 15:00-19:00. That is evening opening on every weekday it trades and both weekend days, published clearly, which is what this criterion asks for - so the value is true. The reader should nonetheless see the whole schedule, because the practice is closed on Mondays and open only two hours on the other weekdays: this is convenient for someone who works office hours and very inconvenient for anyone who needs daytime care. The single evening slot the initial data collection saw was the current day, not the week. [gmpI5b] | 1.5/1.5 |
AI & Search Visibility
2 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Sri Lanka", "English speaking dentist Sri Lanka", "dental implants Sri Lanka", "emergency dentist Sri Lanka", "Sri Lanka dental clinic for expats".
| ✗ | Mentioned for: best dentist Sri Lanka Web search 2026-09-06: not among results for "best dentist Kandy" (named results were Dr. Diana's Dental Clinic, Cayo Dental Hospital, Britanna Dental Clinic, Kandy Dental Surgery). [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Sri Lanka Web search 2026-09-06: not among results for "English speaking dentist Kandy" (named results were Dr. Diana's Dental Clinic, Cayo Dental, Asiri Hospital). [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants Sri Lanka Web search 2026-09-06: not among results for "dental implants Kandy" (named results were Kandy Dental Surgery, Dr. Diana's Dental Clinic, Britanna Dental Clinic, Cayo Dental Hospital). [sq3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Sri Lanka Web search 2026-09-06: not among results for "emergency dentist Kandy" (named results were Dr. Diana's Dental Clinic, Asiri Hospital Kandy, Primrose Dental Surgery, Kandy Dental Surgery, Britanna Dental Clinic). [sq4] | 0/1 |
| ✗ | Mentioned for: Sri Lanka dental clinic for expats Web search 2026-09-06: not among results for "Kandy dental clinic for expats" (named results were Cayo Dental, Dr. Diana's Dental Clinic, Asiri Hospital Kandy, Britanna Dental Clinic, Kandy Dental Surgery; a "Kinross Dental Care" mention in this answer is a Colombo clinic, unrelated to Kandy). [sq5] | 0/1 |
| ✗ | Structured data on website No schema.org JSON-LD block is served on the home or treatments pages. [s1] [s3] | 0/1.5 |
| ✓ | Google indexing quality own domain smilehub.lk is the top organic result, but only its homepage ranks — the rest of the page is Facebook, three Review Guru pages, Instagram, TikTok, magicpin and Addagio (web search 2026-09-07) [giq1] | 2/2 |
| ✗ | Dedicated service pages The four treatment groups are blocks on a single Treatments page; their "View Details" links resolve to "#". [s3] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: PHSRC/PDS/255 - Part time Dental Surgery, registered to Dr. G. B. E. M. L. S. Ekanayake at No. 951, 1st Floor, Art Lanka Building, Peradeniya Road, Kandy (Private Health Services Regulatory Council register of registered institutes, per the 2026 annual list read 2026-09-04; the same entry appears in the 2025 list) (PHSRC publishes its register as an annual snapshot per calendar year, not as a live database. The clinic does not publish this number itself. Sri Lanka publishes no searchable register of individual dental practitioners - the Sri Lanka Medical Council issues certified extracts only against a posted or emailed paid application.) [reg1] [sm]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Address and map published
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://smilehub.lk/ |
|---|---|
| Phone | +94 77 751 3451 |
| https://www.facebook.com/smilehubsl/ | |
| Google Maps | Map listing |
| Address | No. 951, 1st Floor, Art Lanka Building, Peradeniya Road, Kandy 20000, Sri Lanka |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://smilehub.lk/ | Digital radiographs, online booking, parking and card payment, telephone numbers and placeholder tel: links, absence of an address and of opening hours | 2026-09-04 |
| s2 | https://smilehub.lk/about-us/ | About page carrying no dentist names | 2026-09-04 |
| s3 | https://smilehub.lk/treatments/ | Four published treatment groups with descriptions; the promotional implant offer; absence of a price list | 2026-09-04 |
| sm | https://www.google.com/maps/place/SMILE+HUB+PREMIUM+DENTAL+CARE/@7.… | Google Maps place record read 2026-09-04: rating 5.0, coordinates, address 951 Peradeniya Rd, phone, linked website | 2026-09-04 |
| reg1 | https://www.phsrc.lk/mis/web/web/regInstitute26.php?ins=7&pro=0 | PHSRC 2026 register of Part time Dental Surgeries, island-wide: PHSRC/PDS/255 | 2026-09-04 |
| sq1 | search:best dentist Kandy | AI/search visibility scout — canonical query | 2026-09-06 |
| sq2 | search:English speaking dentist Kandy | AI/search visibility scout — canonical query | 2026-09-06 |
| sq3 | search:dental implants Kandy | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Kandy | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Kandy dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmpI5b | https://www.google.com/maps/place/SMILE+HUB+PREMIUM+DENTAL+CARE/@7.… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| giq1 | search:"Smile Hub Premium Dental Care" Kandy Sri Lanka | own domain smilehub.lk is the top organic result, but only its homepage ranks — the rest of the page is Facebook, three Review Guru pages, Instagram, TikTok, magicpin and Addagio | 2026-09-07 |
| smile-hub-premium-dental-care-kandy-gbp-2026-09-29 | https://www.google.com/maps?cid=4274631082870007421&hl=en | Google listing read on 2026-09-29: rating 5 from 89 reviews; star histogram 1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 89; newest review dated 2026-09-25; 5 of the 5 newest reviews carry an owner reply, latest dated 2026-09-26. | 2026-09-29 |
| smile-hub-premium-dental-care-kandy-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Smile%20… | TripAdvisor's own search, 2026-10-02: 12 suggestions for "Smile Hub Premium Dental Care Kandy", 1 in Sri Lanka, none of them this clinic; 12 suggestions for "Smile Hub Dental", 1 in Sri Lanka, none of them this clinic; no listing for this clinic | 2026-10-02 |
| smile-hub-premium-dental-care-kandy-tripadvisor-2 | https://smilehub.lk/ | The clinic's website, home page read 2026-10-02 with 2 contact or about page(s): no link to TripAdvisor | 2026-10-02 |
| smile-hub-premium-dental-care-kandy-platforms | https://www.whatclinic.com/dentists/sri-lanka | WhatClinic: it has no dentist listing for Sri Lanka or for Kandy (/dentists/sri-lanka and /dentists/sri-lanka/kandy return not found); its profile sitemaps (22,064 dentist profiles) carry a single Sri Lankan dentist, Rosewood Dental & Medical Hospital in Kadawatha; the profile addresses built from the clinic's name (/dentists/sri-lanka/smile-hub-premium-dental-care, /dentists/sri-lanka/smile-hub-premium-dental-care-kandy) return not found (checked 2026-10-02) | 2026-10-02 |
| smile-hub-premium-dental-care-kandy-platforms-2 | https://www.dentaldepartures.com/dentists/sri-lanka | Dental Departures: the Sri Lanka page returns not found and its search does not recognise Sri Lanka or Kandy as a location (it answers with its whole list of 1,106 clinics), so it lists no clinic in Sri Lanka (checked 2026-10-02) | 2026-10-02 |
| smile-hub-premium-dental-care-kandy-platforms-3 | https://us-uk.bookimed.com/sitemap-us-uk-clinic.xml | Bookimed: its clinic sitemap (2,127 clinics) has no clinic in Sri Lanka and its Sri Lanka clinics page is removed (HTTP 410) (checked 2026-10-02) | 2026-10-02 |
| smile-hub-premium-dental-care-kandy-platforms-4 | https://www.trustpilot.com/review/smilehub.lk | Trustpilot: no business page for smilehub.lk, the clinic's website (the address returns "page not found") (checked 2026-10-02) | 2026-10-02 |
| smile-hub-premium-dental-care-kandy-presence | https://www.facebook.com/smilehubsl/ | Facebook page "SMILE HUB" (367 followers, Dental clinic), read 2026-10-02; newest post 2026-08-27; Not yet rated (0 reviews); address No 951, Art Lanka Building, Peradeniya Road, Kandy; phone +94 77 751 3451; website smilehub.lk, the clinic's own site | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Facebook presence re-checked on 2026-10-02: live Facebook page confirmed. |
| 2026-10-02 | Presence on review sites re-read on 2026-10-02: no TripAdvisor listing; no profile on the review platforms checked. |
| 2026-09-29 | Corrected 2026-09-29: review count 89 (was 83) from the Google listing on 2026-09-29. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for review count, star histogram, review recency, owner replies, complaint and manipulation reading and the full weekly opening hours; and smilehub.lk, which blocked automated access, was opened and read. |
| 2026-09-04 | Initial data collection for the Sri Lanka Dental Transparency & Trust Index: verified via smilehub.lk, the Google Maps place record and the PHSRC register of registered institutes. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.