Elegance Dental Care
According to our open methodology, this clinic scored 63.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 20 ranked clinics · Last checked: 6 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#763.9/100
- Best for Expats#762.8/100
- Best for Dental Implants#756/100
- Best for Emergency Dental Care#862/100
- Best Price Transparency#744.3/100
- Best English-speaking Clinics#768/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Practice at Dalupotha on the Chilaw road, run by Dr. Akila Alahakoon, who publishes his degrees, fellowships and Sri Lanka Medical Council registration number on the site. Nine service areas are listed, from extractions and crowns through implants, braces, Invisalign and whitening to emergency dental care, and the clinic is open seven days a week. It is registered with the Private Health Services Regulatory Council as Elegance Dental (Pvt) Ltd. No prices are published.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website The site serves correctly at https://elegancedental.lk/; the www. host that the clinic's Google Business profile links to returned a 522 origin timeout when checked on 2026-09-04. [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Akila Alahakoon. [s1] | 3/3 |
| ✓ | Dentist specializations listed Dental Surgeon with special interest in implantology; BDS (Sri Lanka), FFA (COCTRASI India), AAID (USA), Orthodontic Practitioner (POS USA), Associate Fellow of WCLI (USA). [s1] | 2/2 |
| ? | Real clinic photos The Smile Gallery publishes before-and-after treatment images rather than photographs of the premises. | 0/2 |
| ✓ | Service list published Nine named services on the home page plus a dedicated Treatments page. [s1] [s2] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The clinic's own page sitemap lists only home, about, treatments, smile gallery and contact; no price page exists and no figures appear on any of them. [s1] [s2] | 0/3 |
| ✗ | Cleaning price listed [s2] | 0/2 |
| ✗ | Filling price listed [s2] | 0/2 |
| ✗ | Crown price listed [s2] | 0/2 |
| ✗ | Implant price listed [s2] | 0/2 |
| ✗ | Consultation price listed [s2] | 0/2 |
| ✗ | X-ray / imaging price listed [s2] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 145 five-star, 0 four-star, 1 three-star, 0 two-star, 2 one-star. The buckets sum to 148, matching the 148 in the place-page header exactly, and the weighted mean 4.932 reproduces the published 4.9. [gmpI5b] | 6/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. 148 REVIEWS - EXACTLY THE CROSS-CHECK FIGURE. The verification pass offered 148 at 4.9 for this listing, read from the Maps backend on 2026-09-04, as a check on whatever the browser found. The live browser read on 2026-09-07 returns 148 at 4.9, identical. It also settles the warning attached to that row: the Trustindex widget on the clinic's own site quotes 96 reviews, which is stale by 52, and was not used. [gmpI5b] | 2/3 |
| ✓ | Review recency The newest review visible is 2 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to every one of the three reviews Google renders - three replies under three reviews - so this is a complete positive on the visible sample rather than a single instance. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 2/2 |
| ✓ | No recurring complaints None of the three reviews Google renders is critical; all three are five-star, and two of them are from foreign patients treated in Negombo - one from the United Kingdom who could not get a root canal treated before leaving home, one describing pain that was dealt with on the spot. The histogram carries 2 one-star and 0 two-star ratings out of 148, 1.4 per cent of the base, which the relevance-ordered sample cannot reach, so this reading rests on the sample rather than on the whole base. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 2/2 |
| ✓ | No suspicious review patterns The 145/0/1/0/2 shape is bimodal - no four-star and no two-star rating in 148 - and was examined rather than assumed benign. It is not a manipulation signature: the base carries a genuine one-star tail, and the three visible reviewers are unusually strong accounts for this country (a Local Guide with 112 reviews and 662 photos, a Local Guide with 87 reviews and 55 photos, and a five-review account with a photo), they describe three different treatments, and their dates run two, five and ten months. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 2/2 |
| ✓ | Active Facebook presence Facebook page "Elegance Dental Negombo" (3,216 followers) with posts up to 2026-08-19, linked from the clinic's website. [elegance-dental-care-negombo-facebook] [elegance-dental-care-negombo-facebook-2] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search finds none for the clinic's name or a short form of it (checked 2026-10-02), and its website carries no TripAdvisor link. [elegance-dental-care-negombo-tripadvisor] [elegance-dental-care-negombo-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No profile of the clinic on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-02). [elegance-dental-care-negombo-platforms] [elegance-dental-care-negombo-platforms-2] [elegance-dental-care-negombo-platforms-3] [elegance-dental-care-negombo-platforms-4] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology "Quality Dental Implants" is a published service and the practitioner states a special interest in implantology. [s1] | 2/2 |
| ✓ | Orthodontics Metal braces plus a dedicated Invisalign centre section. [s1] | 2/2 |
| ✓ | Oral surgery Teeth extraction is a published service. [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care "Emergency Dental Care - Get fast, reliable emergency dental care to relieve pain and protect your smile when it matters most." [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible The published patient journey starts with an initial consultation and assessment, and the site offers an enquiry route. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Monday to Saturday 08:30-19:00 and Sunday 08:30-13:00, stated identically on the clinic's site and on its Google Business profile. [s1] [sm] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Sri Lanka", "English speaking dentist Sri Lanka", "dental implants Sri Lanka", "emergency dentist Sri Lanka", "Sri Lanka dental clinic for expats".
| ✓ | Mentioned for: best dentist Sri Lanka First in the local results and clinic site fifth on the first page of web results for "best dentist Negombo" on 2026-10-15. [elegance-dental-care-negombo-deepen] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Sri Lanka Named in the AI Overview and clinic site fourth on the first page of web results for "English speaking dentist Negombo" on 2026-10-15. [elegance-dental-care-negombo-deepen] | 1/1 |
| ✓ | Mentioned for: dental implants Sri Lanka First in the local results and clinic site third on the first page of web results for "dental implants Negombo" on 2026-10-15. [elegance-dental-care-negombo-deepen] | 1/1 |
| ✓ | Mentioned for: emergency dentist Sri Lanka Named in the AI Overview, first in the local results and clinic site fifth on the first page of web results for "emergency dentist Negombo" on 2026-10-15. [elegance-dental-care-negombo-deepen] | 1/1 |
| ✓ | Mentioned for: Sri Lanka dental clinic for expats First in the local results and clinic site fourth on the first page of web results for "Negombo dental clinic for expats" on 2026-10-15. [elegance-dental-care-negombo-deepen] | 1/1 |
| ✓ | Structured data on website schema.org JSON-LD is served on the home page. [s1] | 1.5/1.5 |
| ◐ | Google indexing quality own domain elegancedental.lk homepage ranks 6th (single page), behind Facebook, Instagram and two results for unrelated competing Negombo clinics (happydentalcare.lk, negombodental.lk) that diluted the page (web search 2026-09-07) [giq1] | 1/2 |
| ✗ | Dedicated service pages One combined Treatments page rather than a page per treatment. [s2] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: PHSRC/FDS/225 - Full time Dental Surgery, registered to Elegance Dental (Pvt) Ltd at No. 453, Chilaw Rd, Dalupotha, Negombo (Private Health Services Regulatory Council register of registered institutes, per the 2026 annual list read 2026-09-04; the same entry appears in the 2025 list) (PHSRC publishes its register as an annual snapshot per calendar year, not as a live database. Sri Lanka publishes no searchable register of individual dental practitioners - the Sri Lanka Medical Council issues certified extracts only against a posted or emailed paid application - so the practitioner registration below is recorded as unchecked. The clinic publishes "Dental Surgeon (SLMC 3020)" for Dr. Akila Alahakoon on its own site; that is a self-publication by the clinic, not a register entry, and is therefore not carried in the licence column.) [reg1] [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Akila Alahakoon [s1] | Dental Surgeon, special interest in implantology; BDS (Sri Lanka), FFA (COCTRASI India), AAID (USA), Orthodontic Practitioner (POS USA), Associate Fellow WCLI (USA) | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://elegancedental.lk/ |
|---|---|
| Phone | +94 77 275 8005 |
| Google Maps | Map listing |
| Address | No. 453, Chilaw Road, Dalupotha, Negombo 10140, Sri Lanka |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://elegancedental.lk/ | Named dentist with degrees and published SLMC number, nine services including emergency care, opening hours, contacts, patient journey, schema.org markup | 2026-09-04 |
| s2 | https://elegancedental.lk/page-sitemap.xml | Complete list of the clinic's published pages - home, about, treatments, smile gallery, contact - and the absence of a price page | 2026-09-04 |
| sm | https://www.google.com/maps/place/Elegance+Dental+By+Dr+Akila/@7.22… | Google Maps place record read 2026-09-04: rating 4.9, coordinates, address, phone, opening hours, linked website; profile name "Elegance Dental By Dr Akila" | 2026-09-04 |
| reg1 | https://www.phsrc.lk/mis/web/web/regInstitute26.php?ins=8&pro=0 | PHSRC 2026 register of Full time Dental Surgeries, island-wide: PHSRC/FDS/225 Elegance Dental (PVT) Ltd | 2026-09-04 |
| sq1 | search:best dentist Negombo | AI/search visibility scout — canonical query | 2026-09-06 |
| sq2 | search:English speaking dentist Negombo | AI/search visibility scout — canonical query | 2026-09-06 |
| sq3 | search:dental implants Negombo | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Negombo | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Negombo dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmpI5b | https://www.google.com/maps/place/Elegance+Dental+By+Dr+Akila/@7.22… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| giq1 | search:"Elegance Dental Care" Negombo Sri Lanka | own domain elegancedental.lk homepage ranks 6th (single page), behind Facebook, Instagram and two results for unrelated competing Negombo clinics (happydentalcare.lk, negombodental.lk) that diluted the page | 2026-09-07 |
| elegance-dental-care-negombo-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Elegance… | TripAdvisor's own search, 2026-10-02: 12 suggestions for "Elegance Dental Care Negombo", 1 in Sri Lanka (one of them another dental practice), none of them this clinic; 12 suggestions for "Elegance Dental Care", none in Sri Lanka; no listing for this clinic | 2026-10-02 |
| elegance-dental-care-negombo-tripadvisor-2 | https://elegancedental.lk/ | The clinic's website, home page read 2026-10-02: no link to TripAdvisor | 2026-10-02 |
| elegance-dental-care-negombo-platforms | https://www.whatclinic.com/dentists/sri-lanka | WhatClinic: it has no dentist listing for Sri Lanka or for Negombo (/dentists/sri-lanka and /dentists/sri-lanka/negombo return not found); its profile sitemaps (22,064 dentist profiles) carry a single Sri Lankan dentist, Rosewood Dental & Medical Hospital in Kadawatha; the profile addresses built from the clinic's name (/dentists/sri-lanka/elegance-dental-care, /dentists/sri-lanka/elegance-dental-care-negombo) return not found (checked 2026-10-02) | 2026-10-02 |
| elegance-dental-care-negombo-platforms-2 | https://www.dentaldepartures.com/dentists/sri-lanka | Dental Departures: the Sri Lanka page returns not found and its search does not recognise Sri Lanka or Negombo as a location (it answers with its whole list of 1,106 clinics), so it lists no clinic in Sri Lanka (checked 2026-10-02) | 2026-10-02 |
| elegance-dental-care-negombo-platforms-3 | https://us-uk.bookimed.com/sitemap-us-uk-clinic.xml | Bookimed: its clinic sitemap (2,127 clinics) has no clinic in Sri Lanka and its Sri Lanka clinics page is removed (HTTP 410) (checked 2026-10-02) | 2026-10-02 |
| elegance-dental-care-negombo-platforms-4 | https://www.trustpilot.com/review/elegancedental.lk | Trustpilot: no business page for elegancedental.lk, the clinic's website (the address returns "page not found") (checked 2026-10-02) | 2026-10-02 |
| elegance-dental-care-negombo-facebook | https://www.facebook.com/p/Elegance-Dental-Negombo-100093253902703/ | Facebook page "Elegance Dental Negombo" (3,216 followers, Cosmetic dentist), read 2026-10-02; newest post 2026-08-19; 100% recommend (6 reviews); phone +94 77 275 8005; address Dalupotha, Negombo, Sri Lanka, 11410; website elegancedental.lk | 2026-10-02 |
| elegance-dental-care-negombo-facebook-2 | https://elegancedental.lk/ | The clinic's website, read 2026-10-02: links the Facebook page profile.php?id=100093253902703, which opens "Elegance Dental Negombo" | 2026-10-02 |
| elegance-dental-care-negombo-deepen | search:best dentist Negombo / English speaking dentist Negombo / dental implants Negombo / emergency dentist Negombo / Negombo dental clinic for expats | The five canonical Negombo queries on 2026-10-15 (google.com, English, Sri Lanka, non-personalised, read at about 9:40 a.m. local time; the AI Overview where one was shown, the three local results and the first page of web results were read). | 2026-10-15 |
Change History
| Date | Change |
|---|---|
| 2026-10-15 | Visibility re-checked on 2026-10-15 with the five canonical Negombo queries, read once for every clinic of the Negombo list; AI Overviews, local results and the first page of web results all counted. The clinic appears in 5 of the five. |
| 2026-10-02 | Presence on review sites re-read on 2026-10-02: no TripAdvisor listing; no profile on the review platforms checked; live Facebook page. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading, listing website, phone, address and pin coordinates; the checks that needed a rendering browser were worked through on the clinic own channels. |
| 2026-09-04 | Initial data collection for the Sri Lanka Dental Transparency & Trust Index: verified via elegancedental.lk, the Google Maps place record and the PHSRC register of registered institutes. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.