Dr. Diana's Dental Clinic
According to our open methodology, this clinic scored 68.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 20 ranked clinics · Last checked: 6 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#368.3/100
- Best for Expats#369.8/100
- Best for Dental Implants#560/100
- Best for Emergency Dental Care#567.8/100
- Best Price Transparency#447.1/100
- Best English-speaking Clinics#176/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Kandy practice founded by Dr. Diana Pathinisekara and running for more than two decades, positioned around dental tourism for visiting patients. The clinic publishes its founder's name, degrees and Sri Lanka Medical Council registration number, and lists veneers, implants, bridges, crowns, braces and clear aligners alongside emergency treatment. Booking runs through WhatsApp; no prices are published.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 17.5 of 20 points.
- Communication & Service: 8.5 of 10 points.
- AI & Search Visibility: 10 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Diana Pathinisekara, Founder and Chairperson. The site's "Meet Our Team" link opens a WhatsApp enquiry rather than a roster page, so no other dentist is named. [s1] | 3/3 |
| ✓ | Dentist specializations listed BDS (Peradeniya), AAID (USA), with SLMC registration number published alongside. [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Veneers, implants, bridges, crowns, braces and Invisalign, facial plastic surgery. [s1] | 3/3 |
| ✓ | Clear contact details Two telephone numbers, a WhatsApp booking link and a street address in the site footer. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The site states that rates are more budget-friendly than Western ones but publishes no figures, ranges or price page; prices are quoted through WhatsApp. [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 93 five-star, 0 four-star, 1 three-star, 0 two-star, 6 one-star. The buckets sum to 100, matching the 100 in the place-page header exactly, and the weighted mean 4.740 reproduces the published 4.7. [gmpI5b] | 5/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5b] | 2/3 |
| ✓ | Review recency The newest review visible is 3 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to two of the three reviews Google renders. The unanswered one is the most recent of the three, so the practice answers reviews but not every review. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 2/2 |
| ✓ | No recurring complaints None of the three reviews Google renders is critical; all three are five-star, and two of them are from overseas patients treated during a holiday (an emergency re-cementing of a dislodged bridge, an immediate denture) - consistent with the dental-tourism positioning the profile name claims. The histogram carries 6 one-star and 0 two-star ratings out of 100, 6.0 per cent of the base, which the relevance-ordered sample cannot reach, so this reading rests on the sample rather than on the whole base. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 2/2 |
| ✓ | No suspicious review patterns The 93/0/1/0/6 shape is bimodal - no four-star and no two-star rating in 100 - and was examined rather than assumed benign. It is not a manipulation signature: a base carrying a 6 per cent one-star tail is the opposite of what purchased reviews look like, and on 93 positives an empty four-star bucket is unremarkable at the four-star rates the other Kandy listings publish. The three visible reviewers hold 4, 7 and 4 reviews, describe three different treatments and post three, seven and ten months apart. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5b] | 2/2 |
| ✓ | Active Facebook presence Facebook, Instagram, YouTube and TikTok profiles linked from the site footer. [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search finds none for the clinic's name or a short form of it (checked 2026-10-02), and its website carries no TripAdvisor link. [dr-dianas-dental-clinic-kandy-tripadvisor] [dr-dianas-dental-clinic-kandy-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms Trustpilot page "Dr. Diana's Dental Clinic & Surgery, Sri Lanka" with the clinic's address and phone: 3.7 from 1 review (July 2026). [dr-dianas-dental-clinic-kandy-platforms] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Braces and Invisalign. [s1] | 2/2 |
| ? | Oral surgery The published service list covers veneers, implants, bridges, crowns, orthodontics and facial plastic surgery; extractions and other oral surgery are not named. | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care Services section: "From routine exams, implants, and aligners to emergency procedures." [s1] | 1.5/1.5 |
| ✓ | Works with international patients The clinic publishes a dental-tourism programme with remote pre-trip consultation. [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available Every service card and the booking button open a WhatsApp chat with +94 77 760 5524. [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible The clinic publishes a remote first-consultation process for patients to complete before booking travel. [s2] | 1.5/1.5 |
| ✓ | Clear service explanations [s2] | 1/1 |
| ✓ | Convenient opening hours Monday to Saturday 09:00-19:00; closed Sunday. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Sri Lanka", "English speaking dentist Sri Lanka", "dental implants Sri Lanka", "emergency dentist Sri Lanka", "Sri Lanka dental clinic for expats".
| ✓ | Mentioned for: best dentist Sri Lanka Web search 2026-09-06: named and described ("kind, helpful, and professional, with excellent work on dental bridges") in the answer for "best dentist Kandy", citing its own site drdianas.com. [sq1] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Sri Lanka Web search 2026-09-06: named and described ("all staff spoke English, were efficient and welcoming") in the answer for "English speaking dentist Kandy", citing its own site drdianas.com. [sq2] | 1/1 |
| ✓ | Mentioned for: dental implants Sri Lanka Web search 2026-09-06: named with a dedicated implants page ranking (drdianas.com/dental-implants-kandy/) in the answer for "dental implants Kandy". [sq3] | 1/1 |
| ✓ | Mentioned for: emergency dentist Sri Lanka Web search 2026-09-06: named with address, rating and phone ("34 Deveni Rajasinghe Mawatha, Kandy, 4.7-star, 077 760 5524") and an emergency case example in the answer for "emergency dentist Kandy", citing its own site drdianas.com. [sq4] | 1/1 |
| ✓ | Mentioned for: Sri Lanka dental clinic for expats Web search 2026-09-06: named and described ("positive feedback from expats...perfect English communication") in the answer for "Kandy dental clinic for expats", citing its own site drdianas.com. [sq5] | 1/1 |
| ✓ | Structured data on website schema.org JSON-LD graph (WebPage, WebSite, ImageObject, BreadcrumbList) is served on the clinic's treatment pages. [s3] | 1.5/1.5 |
| ✓ | Google indexing quality drdianas.com takes the #2 result plus 5 more dedicated service pages (braces, veneers, bridges, implants), just behind Facebook (web search 2026-09-07) [giq1] | 2/2 |
| ✓ | Dedicated service pages Separate published pages for implants, veneers, crowns, bridges, braces, Invisalign, root canal treatment, dentures, orthodontics and dental tourism. [s3] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: PHSRC/FDS/128 - Full time Dental Surgery, registered to Mystical Rose Health and Leisure Care (Pvt) Ltd at No 34, Devani Rajasinghe Mawatha, Kandy (Private Health Services Regulatory Council register of registered institutes, per the 2026 annual list read 2026-09-04; the same entry appears in the 2025 and 2024 lists) (The register entry is in the name of the operating company, Mystical Rose Health and Leisure Care (Pvt) Ltd, at the address the clinic publishes for itself. PHSRC publishes its register as an annual snapshot per calendar year, not as a live database. Sri Lanka publishes no searchable register of individual dental practitioners - the Sri Lanka Medical Council issues certified extracts only against a posted or emailed paid application - so the practitioner registration below is recorded as unchecked. The clinic publishes "SLMC Reg No. 1444" for Dr. Diana Pathinisekara on its own site; that is a self-publication by the clinic, not a register entry, and is therefore not carried in the licence column.) [reg1] [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Diana Pathinisekara [s1] | Founder and Chairperson; BDS (Peradeniya), AAID (USA) | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://drdianas.com/ |
|---|---|
| Phone | +94 77 760 5524 |
| +94 77 760 5524 | |
| https://www.facebook.com/dentistsrilanka | |
| Google Maps | Map listing |
| Address | No. 34 Deveni Rajasinghe Mawatha, Kandy 20000, Sri Lanka |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://drdianas.com/ | Founder's name, degrees and published SLMC registration number, service list, WhatsApp booking, opening hours, address, social profiles, dental tourism, absence of prices | 2026-09-04 |
| s2 | https://drdianas.com/2026/09/04/first-consultation-what-to-send-bef… | Remote pre-visit consultation process published by the clinic | 2026-09-04 |
| s3 | https://drdianas.com/dental-treatments-sri-lanka/ | Dedicated treatment pages, schema.org JSON-LD markup, Facebook, Instagram, YouTube and TikTok profiles, opening hours and address | 2026-09-04 |
| sm | https://www.google.com/maps/place/Dr.Diana's+International+Centre+F… | Google Maps place record read 2026-09-04: rating 4.7, coordinates, address, phone, linked website; profile name "Dr.Diana's International Centre For Dental Tourism Srilanka" | 2026-09-04 |
| reg1 | https://www.phsrc.lk/mis/web/web/regInstitute26.php?ins=8&pro=0 | PHSRC 2026 register of Full time Dental Surgeries, island-wide: PHSRC/FDS/128 | 2026-09-04 |
| sq1 | search:best dentist Kandy | AI/search visibility scout — canonical query | 2026-09-06 |
| sq2 | search:English speaking dentist Kandy | AI/search visibility scout — canonical query | 2026-09-06 |
| sq3 | search:dental implants Kandy | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Kandy | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Kandy dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmpI5b | https://www.google.com/maps/place/Dr.Diana's+International+Centre+F… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| giq1 | search:"Dr. Diana's Dental Clinic" Kandy Sri Lanka | drdianas.com takes the #2 result plus 5 more dedicated service pages (braces, veneers, bridges, implants), just behind Facebook | 2026-09-07 |
| dr-dianas-dental-clinic-kandy-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dr.%20Di… | TripAdvisor's own search, 2026-10-02: 12 suggestions for "Dr. Diana's Dental Clinic Kandy", 1 in Sri Lanka, none of them this clinic; 12 suggestions for "Diana's", none in Sri Lanka; no listing for this clinic | 2026-10-02 |
| dr-dianas-dental-clinic-kandy-tripadvisor-2 | https://drdianas.com/ | The clinic's website, home page read 2026-10-02: no link to TripAdvisor | 2026-10-02 |
| dr-dianas-dental-clinic-kandy-platforms | https://www.trustpilot.com/review/drdianas.com | Trustpilot company page "Dr. Diana's Dental Clinic & Surgery, Sri Lanka" for drdianas.com, read 2026-10-02: TrustScore 3.7, 1 review (13 July 2026, "Getting back my Natural teeth", naming Dr Diana); contact block 34 Deweni Rajasinghe Mw, Kandy, +94777605524, info@drdianas.com - the clinic's address and phone | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Presence on review sites re-read on 2026-10-02: no TripAdvisor listing; profile on another review platform found. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading, listing website, phone, address and pin coordinates; the checks that needed a rendering browser were worked through on the clinic own channels. |
| 2026-09-04 | Initial data collection for the Sri Lanka Dental Transparency & Trust Index: verified via drdianas.com, the Google Maps place record and the PHSRC register of registered institutes. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.